Job Title: Office Clerk

Job Summary

The Office Clerk provides administrative and clerical support to ensure the efficient day-to-day operation of the office. This role involves handling routine office tasks, maintaining records, supporting staff, and delivering courteous service to internal teams and external contacts.

Key Responsibilities

• Perform general clerical duties such as filing, scanning, photocopying, and data entry
• Answer and direct phone calls, emails, and other communications
• Maintain accurate records, documents, and filing systems (physical and digital)
• Assist with scheduling appointments, meetings, and office calendars
• Process mail, shipments, and basic correspondence
• Support office staff with administrative tasks and special projects as needed
• Order and maintain office supplies
• Greet visitors and provide basic information or assistance
• Follow established office procedures and confidentiality standards

Qualifications

• High school diploma or equivalent required
• Previous clerical or administrative experience preferred
• Basic knowledge of office procedures and equipment

Skills and Competencies

• Strong organizational and time-management skills
• Attention to detail and accuracy
• Basic computer proficiency (e.g., Microsoft Word, Excel, email systems)
• Clear written and verbal communication skills
• Ability to multitask and prioritize workload
• Professional demeanor and customer-service mindset

Work Environment

• Office-based role with routine administrative activities
• May require sitting for extended periods and light lifting (e.g., files or office supplies)